Remote Support from CBS

 
 

The fast way to address and fix common issues.

 

 
  • Most issues are resolved within 20 minutes or less.
  • Remote sessions lasting more than 30 minutes (or at your discretion) will be escalated to requiring a network technician visit your location in person.
  • All charges from the Remote Support Session will be credited towards the onsite visit.

 

Simple Requirements to begin a session:

 

  • Internet Explorer, Firefox, Google Chrome or Safari connection

 

Features:

 

  • No Software Installation necessary
  • Safe & Secure encrypted Connection
  • Interactive
  • Works behind your firewall to keep you protected

 

Common Issues that can be resolved remotely :

 

  • Driver Updates & Setup
  • Website navigation
  • Scanning Issues
  • Printer Settings
  • User Administration
  • Assistance with Freeware Installation
  • Minor Desktop Issues

 
 
 

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All Rights Reserved by Corporate Business Solutions (Canada) Inc.